Frequently Asked Questions
We gathered the most frequently asked questions to answer your inquiry. If you don't find an answer to your question reach out to us in the chatbox.
shipping
Yes. Free home delivery is available on orders of DKK 995 or more.
For orders below DKK 995, shipping costs are calculated based on the delivery address.
Yes. Pickup is available at Fiskeløkken 1, 5330 Munkebo, Denmark. Pickup is available Monday to Thursday between 1:00 PM and 5:00 PM.
You will receive a notification when your order is ready for collection.
For delivery in Denmark, orders placed no later than Tuesday at 09:00 are generally scheduled for delivery on Thursday of the same week. Orders placed after this deadline are normally scheduled for delivery on Thursday of the following week.
We ship with Jetpak and aim to dispatch on Wednesday. Depending on packing and availability, we may also dispatch on Tuesday for expected Wednesday delivery, or Thursday for expected Friday delivery.
Dispatch and delivery dates are estimates and cannot be guaranteed.
Fresh products are packed in insulated packaging with gel packs to maintain freshness during delivery.
Frozen products are shipped once a week and packed with dry ice to maintain the correct temperature during transport.
Please follow the storage instructions when your order arrives.
No. This webshop currently delivers to customers in Denmark only.
quality
There is no official “sushi grade” certification. Bakkafrost farmed Atlantic salmon is suitable for raw consumption, including sashimi, when handled and stored according to the product instructions.
This statement applies to Bakkafrost farmed Atlantic salmon and not automatically to other fish species or processed seafood products.
Bakkafrost farmed Atlantic salmon is suitable for raw consumption, including sashimi, when handled and stored according to the product instructions.
Keep the product refrigerated as directed and follow all product-specific storage and preparation instructions.
Bakkafrost salmon products are produced under Kosher certification at eligible Bakkafrost facilities. Certification scope may vary by facility and product.
View our current Kosher certificates and certification details here:
Bakkafrost certifications