At Bakkafrost, we are dedicated to delivering premium-quality salmon products straight from the pristine waters of the Faroe Islands. Whether you have a question about your order, need help with our products, or simply want to learn more about our commitment to sustainable aquaculture, our team is here to help. We value our customers and strive to make every interaction as smooth and efficient as possible.
How to Get in Touch
CHATBOX: For the quickest reply, drop a message in our chatbox. Please note that our chatbox is powered by an AI agent — while it aims to be helpful, responses may not always be accurate.
If you don't find the answer you need, please reach out to us directly by email or phone during business hours.
CUSTOMER SUPPORT EMAIL: webshop@bakkafrost.com
BUSINESS HOURS: Monday–Friday, 8:00 AM – 5:00 PM (EST)
Our team aims to respond to all inquiries within 24 hours.
Wholesale & Business Inquiries
Are you a chef, retailer, or business interested in partnering with Bakkafrost? We offer wholesale solutions for restaurants, supermarkets, and distributors who value premium-quality Faroese salmon. Contact our team to discuss opportunities and collaboration.